PRIVACY POLICY

Your Privacy Matters to Us

Volunteer Decks is committed to protecting your personal information

Last Updated: November 17, 2025

Introduction

Dante Homes LLC, doing business as Volunteer Decks ("we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or consultation
  • Contact us via phone, email, or contact form
  • Subscribe to our newsletter or SMS updates
  • Engage with our customer portal

Types of Personal Data

  • Name and contact information (email address, phone number, mailing address)
  • Project details and preferences
  • Property information
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • Browser type and version
  • IP address
  • Pages visited and time spent on our site
  • Referring website addresses
INFORMATION USE

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To respond to your inquiries and provide customer support
  • To send you quotes, estimates, and project updates
  • To communicate about our services, promotions, and updates
  • To improve our website and services
  • To comply with legal obligations
  • To send SMS notifications if you've opted in
SMS MESSAGING DISCLOSURE

Text Message Communication

Third Parties that Help Provide the Messaging Service

Dante Homes LLC may disclose Personal Data and other information as follows:

We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures

Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message you receive from us.

INFORMATION SHARING

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., email service providers, SMS platforms, analytics providers)
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share your information for any other purpose with your consent

We do not sell your personal information to third parties.

DATA SECURITY

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date.

YOUR RIGHTS

Your Privacy Rights

You have the right to:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete personal information
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Opt-Out: Opt out of marketing communications at any time
  • SMS Opt-Out: Stop receiving text messages by replying STOP

To exercise any of these rights, please contact us using the information provided below.

COOKIES & TRACKING

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

CHILDREN'S PRIVACY

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

POLICY UPDATES

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

CONTACT US

Questions About This Policy?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Dante Homes LLC (dba Volunteer Decks)

Email: info@voldecks.com

Phone: (865) 800-0921

Ready to Build Your Dream Deck?

Get started with a free consultation and quote today

Volunteer Decks

Professional deck construction serving Knoxville and surrounding areas. Quality craftsmanship, honest pricing, and exceptional service since 2008.

Our Services

Deck Construction

Deck Repair

Patio Construction

Custom Design

Pergolas & Gazebos

Get In Touch

(865) 800-0921

info@voldecks.com

Knoxville, TN

Get Free Quote

© 2025 Volunteer Decks. All rights reserved.